Privacy Policy

Cancellations & Refunds

Drline wants to build long-term business relationship with its customers.

If you purchase one of our products, after your payment has cleared your license to use the software will be activated. Once the license is activated, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software. During your trial period, our support staff is available to assist in installation and configuration via email or telephone. We strongly recommend that all customers download, install, and test the trial version of any product prior to making a purchase. therefore we use to follow a liberal cancellation/termination policy under the following conditions:

  • No cancellation are permitted for those products/services that the Doctospek Software Pvt.Ltd. marketing team has obtained during promotional offers or on special occasions/events like Month end offers, Diwali, Halloweens, Christmas, New year etc. Due to occasional offerings for limited period the cancellations are not possible
  • No refund will be made once a purchase is made. Its up the customer purchasing the product to evaluate a fit of the product during the trial period. Once purchase is made, its non-refundable and non-transferable.

Any interruption in service due to any third party such as website hosting, server, images, content writing etc, Our Company will not be responsible at all. Any efforts Drline has to put while coordinating/liaisoning with them has to be paid as per the agreed rate of the company.

Refund Policy

The money back policy is not applicable in the drline, so if you buy any product or subscribe for any service our company does not offer any money back policy. But in case you are not satisfied with our products or services you can notify the same to our customer service within next 12 hours of receiving the product. The customer service team will be responsible to take your consideration into mind and take appropriate action to rectify the error and improve our service.

Due to the nature of its services, drline does not guarantee any refunds upon cancellation. In case of monthly payment, it is understood that payment for next month is released only after reviewing the current month's performance. Drline does not make any guarantees on the basis of traffic/rankings etc. and will not be held responsible for any refund claims thereof.